Why a Slack Community?
We provide a Slack community for all of our customers to:
- Work collaboratively
- Ask questions
- Stay in the know about updates
- Share wins
- Network
SEO can be intimidating, so this is a space to ask questions, learn, and celebrate wins together. In order to preserve that space though a few guidelines are needed.
Code of conduct
Be respectful of every member, remember there is another person on the other side of the screen when you send a message.
This community is a space to ask questions, learn, and get support. Reports of the following behavior will be reviewed and can result in exclusion from the community:
- Harassment of other members
- Judging and making fun of other members
- Insulting, putting down, or telling insensitive jokes about other members
- Excessive swearing
- Excessive self-promotion and soliciting members for your services
- Requesting a link swap
Channels
Use channels whenever possible, this helps segment conversations and invites the group into a discussion with you.
Default channels
- #general - all-purpose and misc channel
- #introductions - introduce yourself!
- #product - product updates and announcements
- #suggestions - share suggestions for the community and/or product
SEO channels
- #seo-questions - ask a question about SEO!
- #seo-wins - share an SEO win with the community
Got an idea for a channel to add? Let us know in #suggestions!
Taking part in discussions
- Do not double post — select the best channel for your message and post it only once.
- Avoid asking questions in DM. If you ask your question in a public channel, others will also benefit from the answers.
- Use threads. They help to keep the discussions more organized.